Rahul Makahaniya
Founder, CEO
Transforming healthcare communication by connecting, collaborating, and empowering every professional.
Who We Are
UserEx is a strategy-led marketing, experience, and technology company.
We exist because most businesses struggle with the same problem:
systems don't talk, journeys are broken, and users are confused.
We work at the intersection of strategy, user experience, marketing, and technology—helping organizations move from fragmented actions to integrated growth.
Our Philosophy
We challenge conventional agency thinking.
We question noisy tactics.
We design for clarity, outcomes, and long-term value.
User Experience is not a layer for us.
It is the foundation.
From growth strategy to technology execution,
every decision we make starts with how real users
think, behave, and decide.
How We Think
- Simplicity over complexity
- User clarity over internal assumptions
- Systems over scattered tactics
- Outcomes over activity
- Long-term value over short-term hype
We don't chase trends. We design what lasts.
Leadership & Team
Maya Makahaniya
Chief of Staff
Optimising operations, advising, collaborating and encouraging positivity in the workplace.
Dr. Bhagya Singh
Healthcare CX Specialist
Merging healthcare knowledge with user-centric design for seamless communication
Our Commitment
We are committed to building systems that work—
not for novelty, but for outcomes.
Every project is an opportunity to reduce confusion,
improve clarity, and create long-term value for the organizations we partner with.
Join Our Team
We're always looking for talented individuals who share our vision
of creating meaningful user experiences and driving growth.
Application Form for Internships
Looking for hands-on experience? Apply for an internship with us
and work on real projects that make a difference.